Problem

During a Google site migration to SharePoint, the get sites, audit or migration fails with the following error message: Additional Google authentication is required. Please contact support to white list the server Address.

Cause

During site migration, Cloudiway internal servers try to connect to your Google Apps. Since our servers are located in a different location from where you normally login, Google randomly requests a challenge to verify that the authentication is safe.

Resolution

Call Cloudiway support team to white list the server Address.