What is a License Exceeded migration status?
Some licenses have limitations in term of volume that can be migrated. Trial licenses are limited to 100MB, non-profit licenses are limited to 3GB, and standard licenses are limited to 50GB (for mail) and 25GB (for files).
When the volume allowed to be migrated is reached, migration stops and exits with the status License Exceeded and in the logs you found a message ” Trial License quota reached. Please upgrade the license to complete the migration.”
What action can I take?
You can transform the license to a full license and restart the migration.
- To purchase a full license, go to the Buy page in Cloudiway and switch from Trial and Non-profit to Standard license.
For this, follow this article: Switch Your License
- To purchase an additional quota (Additional Volume Migration Package), go to the Buy page in Cloudiway.