1. In apps.cloudiway.com, click on the Mail Routing tab on the left, then InBound
    2. At the bottom of the page, click on Users, then select Import Users CSV

      Note: your CSV file should contain a header with SourceEmail and TargetEmail

Import csv for mail routing

 

    1. Click on the File button to select your CSV file
    2. Specify your separator in the Separator field; for example, type a semicolon (;), a comma (,) or a single space

      A list of the email addresses will be displayed:

Upload csv for mail routing

 

    1. Click on the OK button

IMPORTANT The uploaded file should contain headers, for example: <SourceEmail TargetEmail>

If you don’t have a header line in your file, you will see a following error:

Invalid csv for mail routing

    1. At the bottom of the page, click on Save & Update
    2. Click on the Confirm button to confirm your update

       

Confirm upload of csv for mail routing

Your mail routing list and configuration will be updated, when you see the message: ‘Configuration updated’

Configuration updated for mail routing

 

Status explanation

New (N): The source and target email addresses will be added to the Mail Routing table
UserNew for mail routing

 

Modified (M): An existing email address will be modified (eg: updated spelling).

User modified for mail routing

 

Nothing : If there are no changes, no modifications will be done.

 

Deleted (D): The source and target email addresses will be removed from the Mail Routing table

User deleted for mail routing

 

Tip 1: You can delete a user’s source and target email address from the list if required: click on the button with the cross (x) in the corresponding line

Tip 2: You can use the filters to display different statuses:
filters for mail routing