SharePoint migration: A duplicate content type was found

Problem During a SharePoint migration, you noticed in the logs the following error message: “Error migrating content type [id]:  [Name of the element] : A duplicate content type [Name of the element] was found” Cause Content types are kind of metadata sometimes used by developers to customize some documents or views. These are probably system […]

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SharePoint migration error: WinRM cannot process the request.

Problem During migration or audit or GetSites from SharePoint On-Premises, you notice the following error : “Connecting to remote server [your server] failed with the following error message : WinRM cannot process the request. The following error with errorcode 0x8009030e occurred while using Kerberos authentication” Cause The platform can not connect to your SharePoint site, […]

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G Suite migration: Domain name was not found

Problem During migration or audit from G Suite, you have noticed the following error: “Fatal error during migration process: Error during the G Suite Authentication: Domain name [‘Domain’] was not found. Please change it in your G Suite connector (Source)” Cause The domain name configured in the source connector is misspelled or doesnt’ exist in […]

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G Suite migration: Error “Client is unauthorized to retrieve access tokens using this method.”

Problem During migration or audit from G Suite, you have noticed the following error: “Error:”unauthorized_client”, Description:”Client is unauthorized to retrieve access tokens using this method.”, Uri:” Cause The service account configured in the Google Console doesn’t have enough permissions to perform a migration or audit. Resolution Check if service account is configured correctly and contain all necessary […]

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G Suite migration: Error:”The OAuth client was not found.”, Uri:””

Problem During migration/audit of drive or mail from G Suite, you have noticed the following error: “Error:”invalid_client”, Description:”The OAuth client was not found.”, Uri:” Cause The service account is misspelled or it doesn’t exist in your project in the Google Console. Resolution Check if service account ID is correctly spelled in the Cloudiway source connector. […]

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SharePoint migration: Cannot connect to the parent site

Problem During migration from and/or to SharePoint sites, you have noticed a following error: ” FATAL_ERROR for site [Name of the site] : Cannot connect to the parent site [url of the site].”. Cause The [Name of the sites] was checked-out to one of the users for editing purpose and the platform can not connect […]

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G Suite to Office 365 migration: Please, check your Google configuration

Problem During migration of G Suite groups or sites to an Office 365, you have noticed a following error: “Fatal error during migration process: Extract JotxToken failed : Failed to perform login (step: doLogin). Please, check your Google configuration”. Cause The credentials configured in the source connector are incorrect. Resolution Correct your email and or […]

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