G Suite migration: Domain name was not found

Problem During migration or audit from G Suite, you have noticed the following error: “Fatal error during migration process: Error during the G Suite Authentication: Domain name [‘Domain’] was not found. Please change it in your G Suite connector (Source)” Cause The domain name configured in the source connector is misspelled or doesnt’ exist in […]

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G Suite migration: Error “Client is unauthorized to retrieve access tokens using this method.”

Problem During migration or audit from G Suite, you have noticed the following error: “Error:”unauthorized_client”, Description:”Client is unauthorized to retrieve access tokens using this method.”, Uri:” Cause The service account configured in the Google Console doesn’t have enough permissions to perform a migration or audit. Resolution Check if service account is configured correctly and contain all necessary […]

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G Suite migration: Error:”The OAuth client was not found.”, Uri:””

Problem During migration/audit of drive or mail from G Suite, you have noticed the following error: “Error:”invalid_client”, Description:”The OAuth client was not found.”, Uri:” Cause The service account is misspelled or it doesn’t exist in your project in the Google Console. Resolution Check if service account ID is correctly spelled in the Cloudiway source connector. […]

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SharePoint migration: Cannot connect to the parent site

Problem During migration from and/or to SharePoint sites, you have noticed a following error: ” FATAL_ERROR for site [Name of the site] : Cannot connect to the parent site [url of the site].”. Cause The [Name of the sites] was checked-out to one of the users for editing purpose and the platform can not connect […]

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G Suite to Office 365 migration: Please, check your Google configuration

Problem During migration of G Suite groups or sites to an Office 365, you have noticed a following error: “Fatal error during migration process: Extract JotxToken failed : Failed to perform login (step: doLogin). Please, check your Google configuration”. Cause The credentials configured in the source connector are incorrect. Resolution Correct your email and or […]

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How to disable two-step identification in G Suite

During Google Site migration, the Cloudiway platform uses the login details you provided to access all sites with admin rights. If you have switched on two-step authentication for this login, Google will send a code that’s inaccessible to Cloudiway. You will need to turn off two-step verification for successful site migration. You may have already been […]

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Error: id not found in GoogleDriveListId

Problem During migration from Google Sites to SharePoint, the migration returns the following error message: “id not found in GoogleDriveListId” or “Drive audit not done. Migration of drive documents is disabled”.

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ListSites Error: Failed to obtain jotx token

Problem When migrating from Google Site, you’re getting the following error: 7/10/2015 4:05:46 PM ListSites Error : Failed to obtain jotx token.https://accounts.google.com/LoginVerification?continue=https%3A%2F%2Fsites.google.com%2Fa%2Fcompany.com%2F%2Fhome&service=jotspot

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