Problem During migration from/to G Suite, you have noticed the following error: “invalid_grant”, Description:”Invalid JWT Signature.”, Uri:””” Cause The p12 key uploaded to the platform is invalid or expired. Resolution 1. Check if you created a key for the corresponding service account ID (entered in your source connector). 2. Most probably your key has expired. […]
Problem During migration or audit from G Suite, you have noticed the following error: “Fatal error during migration process: Error during the G Suite Authentication: Domain name [‘Domain’] was not found. Please change it in your G Suite connector (Source)” Cause The domain name configured in the source connector is misspelled or doesnt’ exist in […]
Problem During migration or audit from G Suite, you have noticed the following error: “Error:”unauthorized_client”, Description:”Client is unauthorized to retrieve access tokens using this method.”, Uri:” Cause The service account configured in the Google Console doesn’t have enough permissions to perform a migration or audit. Resolution Check if service account is configured correctly and contain all necessary […]
Problem During migration/audit of drive or mail from G Suite, you have noticed the following error: “Error:”invalid_client”, Description:”The OAuth client was not found.”, Uri:” Cause The service account is misspelled or it doesn’t exist in your project in the Google Console. Resolution Check if service account ID is correctly spelled in the Cloudiway source connector. […]
Problem While migrating to SharePoint/One Drive you noticed the following error in your logs: “Error : [Target Connector] – The remote server returned an error: (429)”.
Product: File Migration to OneDrive Problem You’re getting the following error when migrating a user to OneDrive: Fatal Error : [Target Connector] – Value does not fall within the expected range. Cause The user’s OneDrive profile does not exist. Resolution Create the profile manually if you’re doing a test. Alternatively, run the preprocessing task before […]
This article explains the need to create migration folders during file migration.
Problem You are migrating to OneDrive, and during file preprocessing, you’re getting the following error: Onedrive not provisioned
Problem During a file migration from Google Drive, the migration or preprocessing fails with the following error message: Error:”unauthorized_client”, Description:”Unauthorized client or scope in request.”, Uri:”