Problem You are migrating to OneDrive, and noticed the following error: Cannot Find the default document Library. Please check the permissions for the migration account Cause The account configured in the One Drive connector doesn’t have rights to access the user’s One Drive. Resolution Run the PreProcessing task to set the permissions or Assign the […]
Problem During a migration from Google Sites to SharePoint, the migration or audit task fails with the following error message: “Invalid sites path (WebspaceNotFound)”.
Problem During migration of Google Groups to an Office 365 shared mailbox, you have noticed following error: “Fatal Error in Group Migration of [Name of Group] Error during folders binding: The specified folder could not be found in the store. Cause During a migration, the platform will check whether the target shared mailbox exists. If […]
Problem While migrating your groups, you noticed the following error in the logs: “Fatal error during migration process: Initialization of Office 365 Unified [Name of your group] […] Access Denied .” Cause The platform can not connect to your target Office 365 admin account. Resolution Please check if the admin credentials, configured in your target […]
Problem While migrating from Zimbra you noticed following error in your logs: “Fatal error during migration process: Failed to authenticate:A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond”.
Problem While migrating a user to Office 365 or Exchange using Cloudiway, you see the following error : “Test connection Error No mailbox with such guid”. Cause The target email is incorrectly configured. If the target is Office 365, the account does not have any product license (Office 365 license) and/or any Exchange license is […]
Problem During a Mail migration from G Suite, you noticed that the size of target mailbox is different from the size of source mailbox.
Problem During a Mail migration, the migration of calendar or mail items fails with the following error message: Error:”Failed to write Appointment : MIME content conversion failed” or Error writing mail (code 2) : ErrorMimeContentInvalid.
In apps.cloudiway.com, click on the Mail Routing tab on the left, then InBound At the bottom of the page, click on Users, then select Import Users CSV Note: your CSV file should contain a header with SourceEmail and TargetEmail Click on the File button to select your CSV file Specify your separator in the […]