Mail migration: Fatal error during migration process: Root element is missing.

Problem During migration or audit from/to Office 365, you have noticed the following error: “Fatal error during migration process: Unable to connect. Please check your credentials. Error message = Root element is missing.” Cause The Server Region choosen in your Office 365 connector is incorrect. Resolution If you have your Office 365 in German data […]

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Failed to write Mail: ErrorMessageSizeExceeded

Problem During migration to Office 365, you have noticed the following error: “Failed to write Mail:[Title of your message] ErrorMessageSizeExceeded” Cause The mail is larger than EWS allows in the target Office 365. Resolution Change the maximum size of message allowed in your target mailbox. You can use following PowerShell scripts: Step 1. Determine the […]

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Mail migration: Audit

What is an Audit of mailbox? Cloudiway has developed a new tool for you, which allows to retrieve the number of mails in the user’s mailbox. It helps you to identify, what mailboxes should be migrated first (as it can take longer to finish), to decide whether you would like whole content (including Trash, Litigation […]

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Global action: Switch domain name

Switch Domain Name When to run it At the end of your migration when you have modified the primary STMP addresses of the source or of the target. What it does When the source or the target is an Exchange or Office 365 system, the email defined at the source must be the primary SMTP […]

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How to use Outlook Configurator

This article explains how to use the Outlook Configurator utility. Outlook Configurator is a command-line utility that creates an Outlook Profile for Outlook 2016 or Outlook 2013, on a PC.

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